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Responsible Gambling

Gambling is only permitted for people aged 18 and over. Winnings are never guaranteed, and even a short session can result in losses.

Set Limits on Time and Spending

Decide how much time and money you can afford to spend before you start playing. Money needed for rent, bills or other essentials should not be part of your gambling budget. Increasing your stakes or playing longer is not a reliable way to recover losses. Deposit limits can help you control your spending.

Recognise the Warning Signs

If you play more often or for longer than planned, try to win back losses or hide your gambling, it may be time to seek support. The same applies if gambling causes debt, arguments or problems in everyday life. You can seek advice even if you are not sure whether your gambling has become a problem.

Cooling-Off Periods and Self-Exclusion

You can request a cooling-off period or self-exclusion through IRIS support. You must not try to bypass the restriction by changing devices, setting a new password or opening another account. You do not need to make another deposit to take a break.

Protect Minors

Do not share your login details. Log out after playing on a shared device. Children and teenagers must not use your player account.

Independent Support in Switzerland

Spielen ohne Sucht

Free, anonymous gambling-related advice for people experiencing problems and their families.

Visit Spielen ohne Sucht

SafeZone.ch

Free, anonymous online advice on addiction, including gambling-related problems.

Get Online Support